Frequently Asked Questions

Welcome to our frequently asked questions page, if you can't find the answer to your question then please use the contact us form and we will get back to you within 24 hours.

With all of our Alarm and CCTV installations you get a 2 year parts and labour warranty against manufactoring faults.

TPI Security have invested in sophisticated software to run the behind the scenes operations which keeps our overheads low, we also secure our products at the lowest price this enables us to pass the savings on to our customers.

We can generally arrange for installation to take place within 7 days of quote acceptance. We do also offer emergency installations please call for a price.

Payment is due on completion. We accept Card*, Cheque, Cash and electronic funds tranfer. *card payment subject to internet connection on site

No not for services or for pre booked callouts. Emergency call outs are still charged as out of hours prices.

Yes we book 1 hour timeslots for our engineer to arrive in, Our engineer will also send you a message when they are on route. If you have a smartphone you can track where your engineer is on the map.

We can work on and service nearly all alarms so we will gladly take over your alarm system from your previous company.

We can install some systems that have been purchased elsewhere please contact us to discuss your requirements.